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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steven

August 25, 2025

5  out of  5
rating by Steven
"Great service . Amber is always such a joy when I come in. The office is amazing."
We responded:
"Thank you, Steven, for sharing your positive experience with us. It's wonderful to hear that Amber and the rest of the team have made your visits enjoyable. We appreciate your kind words and are delighted to know that you find our office amazing. Your feedback means a lot to us."
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Tonythe towman

July 30, 2025

5  out of  5
rating by Tonythe towman
"I love ❤️ them they are amazing ... Lil story... we had a hurricane 🌀 hit here in the Metairie/new Orleans area .... Do yall know Bryan and his kids was out helping people in the community with food and water 💧 .... I was out working on cause way Blvd... towing flooded cars 🚗 help people get out the water 💧 and away from down power 🔋 lines... and as im working on the side of the roadway I see him and his kids doing a great service for the people around him ..... I'm greatful there my insurance agent 🙌 #tonythetowman #Slowdownmoveover"
We responded:
"Thank you for sharing your experience and for your kind words. It's truly heartening to hear about the positive impact we have had in the community during such a challenging time. We're grateful to have you as part of our State Farm family and appreciate your dedication to helping others as well. Your feedback means a lot to us, and we're glad to be your insurance agent. Stay safe out there!"
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Gentry Rambo

July 29, 2025

5  out of  5
rating by Gentry Rambo
"Service was beautiful! Very helpful. Would recommend this office."
We responded:
"Thank you, Gentry, for sharing your positive experience! We're delighted to hear that you found our service helpful and that you would recommend our office. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
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Michael

July 29, 2025

5  out of  5
rating by Michael
"The team Bryan Schexnayder State Farm is always great when I come in. Amber always goes above and beyond !"
We responded:
"Thank you, Michael, for sharing your positive experience with our team. It's wonderful to hear that Amber consistently goes above and beyond to assist you. We truly appreciate your feedback and look forward to continuing to serve you with the same dedication."
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Carson Kwok

July 24, 2025

5  out of  5
rating by Carson Kwok
"Wonderful experience"
We responded:
"Thank you, Carson, for sharing your experience with us. It's great to hear that you had a wonderful experience. Your feedback is greatly appreciated and helps us continue to provide excellent service. If there's anything else we can assist you with, feel free to reach out."
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Kennie Williams

July 16, 2025

5  out of  5
rating by Kennie Williams
"I just love Amber she’s so free spirit and very nice always love her service :)"
We responded:
"Thank you so much for sharing your positive experience with Amber. It's wonderful to hear how much you appreciate her friendly and helpful service. Your feedback means a lot to us, and we're delighted to know that she has made such a positive impact. We look forward to continuing to provide you with excellent service."
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mbjoejoe

July 14, 2025

5  out of  5
rating by mbjoejoe
"Exceeded my expectations. Took great care of me. Great friendly service! I’ve been a loyal customer for years."
We responded:
"Thank you for sharing your experience! It's wonderful to hear that our service exceeded your expectations and that you've felt well taken care of over the years. Your loyalty means a lot to us, and we're grateful to have you as part of our community. Looking forward to continuing to serve you with the same level of care and friendliness."
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Nikki Mccaskill

July 14, 2025

5  out of  5
rating by Nikki Mccaskill
"Darryl is the best team member @ State Farm. Thank you for going above + beyond of performing your customer related services!!!"
We responded:
"Thank you, Nikki, for sharing your positive experience with Darryl. It's wonderful to hear that he went above and beyond in providing excellent service. Your feedback is greatly appreciated and motivates our team to continue delivering top-notch service."
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Melinda D

December 6, 2024

5  out of  5
rating by Melinda D
"I highly recommend this SF agent. I have never had such a pleasant experience having to file an insurance claim. Brian and the roadside assistance representative really went above and beyond to resolve my issue as quickly as possible. If you're looking for an agent look no further!"
We responded:
"Melinda, Thank you for the great feedback and recommending our agency."
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Urashia Brice

October 2, 2024

5  out of  5
rating by Urashia Brice
"The staff at Bryan Schexnayder office is so polite and helpful I personally feel very comfortable with them"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you feel comfortable with our team. Your satisfaction is our top priority, and we're always here to help!"
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amanda nicole

August 29, 2024

1  out of  5
rating by amanda nicole
"Poor communication. No follow-through. Seemingly dishonest and rude. Eta: thank you for your response; A bill was emailed the next day which was exactly the same as the bill that was sent which i had questions about. When your team called me to discuss the bill they said they didnt know or understand it either and that i would have to call State Farm for a further explination. As of today, it has never been explained to me or broken down as to why the bill was almost 300 dollars more than the previous month. Further explanation was never given. I also had to call an obscene amount of times to actually get the policy canceled and an equally obscene number of times to get my money back. I was charged for THREE FULL MONTHS before the policy was officially canceled. And everything I called they said it was still an active policy. Is there an excuse for this? I in fact, did not receive my funds back until I threatened a lawsuit. While I understand that things fall through the cracks, this is unacceptable. Reading reviews of your company, I am not the only one who went through this. Your office was less than helpful throughout the entire process. I'm glad I never had to file a claim because I don't even want to know what that would have looked like. It is fair for others to have all the facts about your business before selecting someone to work with—especially something as important as protecting their livelihood. Additionally please remove my last name from your response. There is a saftey reason I do not use my last name on the internet."
We responded:
"Ms. Stage, as a small business owner, employing 6 insurance professionals, I appreciate honest feedback, it's how we get better. My agency doesn't generate bills or calculate billing, State Farm does. But when you had billing questions in March, I promised you an explanation the next day and fulfilled that. Then, my team member sent you a more detailed breakdown you requested as soon as we received it from corporate a few days later. You called last night and even though you're no longer my client I responded with a call back today. We work really hard for our customers every day, having honest conversations to be sure they have the best, appropriate insurance protection at the best price we can get in this crazy insurance market. I'm sorry we fell short of your expectations and wish you the best! "
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Eddie Bronston

May 10, 2024

5  out of  5
rating by Eddie Bronston
"Darryl was very friendly, helpful and professional!!"
We responded:
"Eddie, Thank you. Darryl is a great asset to our team and always willing to go the extra mile for our customers."
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Gary S

April 30, 2024

5  out of  5
rating by Gary S
"Extremely helpful staff-- typical of State Farm!! This office? Even better, that's for sure!!"
We responded:
"Thank you so much for your kind words and appreciation. It's always a pleasure serving you, and we're grateful for the opportunity to assist you with your insurance needs."
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becca roppolo

September 11, 2023

5  out of  5
rating by becca roppolo
"Great service! Very helpful and friendly. I recommend Joe Pecoraro to all of my friends."
We responded:
"It is always our pleasure to be able to assist you with any of your insurance needs and we strive to provide you with the customer service that you deserve! Thank you for taking the time to leave us such a wonderful review and for your kind words recommending our services to others, Becca! Joe Pecoraro goes the extra mile and we truly appreciate you taking the time to recognize Joe's efforts!"
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Charlotte white

September 7, 2023

5  out of  5
rating by Charlotte white
"Great!!"
We responded:
"Thank you for the 5 star review and kind words, Charlotte! It is always our pleasure to be able to assist you with any of your insurance needs and providing you with great customer service. We truly appreciate your feedback!"
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Desiree Herkes

August 31, 2023

5  out of  5
rating by Desiree Herkes
"Very kind and helpful! I would recommend him to anyone."
We responded:
"Desiree, thank you so much for your generous review! We're delighted to hear that you found our service to be both kind and helpful. Recommendations like yours mean a lot to us, and we're here to assist anyone who needs our assistance. We look forward to serving you again in the future!"
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Gia Katzenmeyer

August 28, 2023

5  out of  5
rating by Gia Katzenmeyer
"I've had nothing but great experiences with the agents in this office. They are all super helpful and I highly recommend! will definitely use for future insurance needs."
We responded:
"Gia, thank you so much for your wonderful review! We're delighted to hear about your positive experiences with our agency and that you found our team to be helpful. We greatly appreciate your recommendation and look forward to serving your insurance needs in the future. Should you have any questions or require assistance, please don't hesitate to reach out. Thanks again for choosing us and for your kind words!"
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Monica

July 30, 2023

5  out of  5
rating by Monica
"Amber was great. She’s very professional and very helpful! She was very informed, friendly and kind! I’m very pleased with her service! Thank you for all the information provided and for all your help with my car policy."
We responded:
"Thank you for the 5 star review and for your kind words recognizing Amber's efforts, Monica! We strive to provide you with the customer care that you deserve and are so glad to hear Amber went the extra mile! We appreciate your feedback! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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Christy K

July 27, 2023

5  out of  5
rating by Christy K
"Amber is a fantastic agent, very friendly and super helpful in helping to reduce my premium as well as questions on a pending claim. Thanks!"
We responded:
"We are so glad that Amber was helpful to you, Christy! We are glad she was able to assist you with any of your insurance questions or needs and to provide you with the customer care that you deserve! Thank you for the wonderful review!"
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A. Fryson

July 7, 2023

5  out of  5
rating by A. Fryson
"It was a pleasure working with Ms. Amber. She was very nice and patience."
We responded:
"Ms. Amber strives to go the extra mile to assist you with any of your insurance questions or needs! Thank you so much for the great review and for your kind words! We strive to provide you with the customer care that you deserve and truly appreciate your feedback!"
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Mark Grouchy

February 8, 2023

5  out of  5
rating by Mark Grouchy
"Cameron Lobell is the guy to go to for fast service. Two phone calls saved me $100 per month on auto and signed everything from my phone with DocuSign! Awesome!"
We responded:
"Cameron Lobell strives to provide you with the insurance you need at a value you deserve and great customer care, Mark! Thank you for taking the time to share your experience with our agency and for your kind words. It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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kaylin grouchy

February 8, 2023

5  out of  5
rating by kaylin grouchy
"Great customer service from Cameron! Highly recommend!!"
We responded:
"Thank you for taking the time to share your experience with our agency and for your kind words recommending Cameron! Cameron goes the extra mile to provide you with friendly, professional and thorough customer care, Kaylin! We truly are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
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Donna Tehas

February 5, 2023

4  out of  5
rating by Donna Tehas
"Very helpful staff."
We responded:
"Thank you for the wonderful review and kind words recognizing our team, Donna! We strive to provide you with friendly, professional and thorough care! It is our goal to provide you with 5 star customer care!"
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Sandy Ricks

October 26, 2022

5  out of  5
rating by Sandy Ricks
"Great group of people! Thank you for all you do."
We responded:
"Thanks Sandy! I appreciate you and Andrew trusting us for your insurance needs."
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Nazar Mustapha

September 12, 2022

5  out of  5
rating by Nazar Mustapha
"Amber was very helpful, prompt, and professional in answering my questions and helping me with my cat insurance renewal. Thank you."
We responded:
"Thank you for taking the time to share your experience with our agency and for your kind words recognizing Amber's efforts to provide you with the customer care that you deserve! Your feedback makes our day! It is always our pleasure to be able to assist you with any of your insurance questions or needs and we are so glad that Amber was able to help with your renewal!"