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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Urashia Brice

October 2, 2024

5  out of  5
rating by Urashia Brice
"The staff at Bryan Schexnayder office is so polite and helpful I personally feel very comfortable with them"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you feel comfortable with our team. Your satisfaction is our top priority, and we're always here to help!"
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amanda nicole

August 29, 2024

1  out of  5
rating by amanda nicole
"Poor communication. No follow-through. Seemingly dishonest and rude. Eta: thank you for your response; A bill was emailed the next day which was exactly the same as the bill that was sent which i had questions about. When your team called me to discuss the bill they said they didnt know or understand it either and that i would have to call State Farm for a further explination. As of today, it has never been explained to me or broken down as to why the bill was almost 300 dollars more than the previous month. Further explanation was never given. I also had to call an obscene amount of times to actually get the policy canceled and an equally obscene number of times to get my money back. I was charged for THREE FULL MONTHS before the policy was officially canceled. And everything I called they said it was still an active policy. Is there an excuse for this? I in fact, did not receive my funds back until I threatened a lawsuit. While I understand that things fall through the cracks, this is unacceptable. Reading reviews of your company, I am not the only one who went through this. Your office was less than helpful throughout the entire process. I'm glad I never had to file a claim because I don't even want to know what that would have looked like. It is fair for others to have all the facts about your business before selecting someone to work with—especially something as important as protecting their livelihood. Additionally please remove my last name from your response. There is a saftey reason I do not use my last name on the internet."
We responded:
"Ms. Stage, as a small business owner, employing 6 insurance professionals, I appreciate honest feedback, it's how we get better. My agency doesn't generate bills or calculate billing, State Farm does. But when you had billing questions in March, I promised you an explanation the next day and fulfilled that. Then, my team member sent you a more detailed breakdown you requested as soon as we received it from corporate a few days later. You called last night and even though you're no longer my client I responded with a call back today. We work really hard for our customers every day, having honest conversations to be sure they have the best, appropriate insurance protection at the best price we can get in this crazy insurance market. I'm sorry we fell short of your expectations and wish you the best! "
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William Burke

June 15, 2024

5  out of  5
rating by William Burke
"Fast, friendly, accurate information and personal service."
We responded:
"Thank you, William! We're thrilled to hear that you had a positive experience with our team. Your satisfaction is our top priority!"
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Eddie Bronston

May 10, 2024

5  out of  5
rating by Eddie Bronston
"Darryl was very friendly, helpful and professional!!"
We responded:
"Eddie, Thank you. Darryl is a great asset to our team and always willing to go the extra mile for our customers."
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Termi nator

April 30, 2024

5  out of  5
rating by Termi nator
"Very professional, very good people to work with. Great rates!"
We responded:
"Thank you so much for your kind words and appreciation. It's always a pleasure serving you, and we're grateful for the opportunity to assist you with your insurance needs."
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Gary S

April 30, 2024

5  out of  5
rating by Gary S
"Extremely helpful staff-- typical of State Farm!! This office? Even better, that's for sure!!"
We responded:
"Thank you so much for your kind words and appreciation. It's always a pleasure serving you, and we're grateful for the opportunity to assist you with your insurance needs."
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becca roppolo

September 11, 2023

5  out of  5
rating by becca roppolo
"Great service! Very helpful and friendly. I recommend Joe Pecoraro to all of my friends."
We responded:
"It is always our pleasure to be able to assist you with any of your insurance needs and we strive to provide you with the customer service that you deserve! Thank you for taking the time to leave us such a wonderful review and for your kind words recommending our services to others, Becca! Joe Pecoraro goes the extra mile and we truly appreciate you taking the time to recognize Joe's efforts!"
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Charlotte white

September 7, 2023

5  out of  5
rating by Charlotte white
"Great!!"
We responded:
"Thank you for the 5 star review and kind words, Charlotte! It is always our pleasure to be able to assist you with any of your insurance needs and providing you with great customer service. We truly appreciate your feedback!"
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Desiree Herkes

August 31, 2023

5  out of  5
rating by Desiree Herkes
"Very kind and helpful! I would recommend him to anyone."
We responded:
"Desiree, thank you so much for your generous review! We're delighted to hear that you found our service to be both kind and helpful. Recommendations like yours mean a lot to us, and we're here to assist anyone who needs our assistance. We look forward to serving you again in the future!"
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Gia Katzenmeyer

August 28, 2023

5  out of  5
rating by Gia Katzenmeyer
"I've had nothing but great experiences with the agents in this office. They are all super helpful and I highly recommend! will definitely use for future insurance needs."
We responded:
"Gia, thank you so much for your wonderful review! We're delighted to hear about your positive experiences with our agency and that you found our team to be helpful. We greatly appreciate your recommendation and look forward to serving your insurance needs in the future. Should you have any questions or require assistance, please don't hesitate to reach out. Thanks again for choosing us and for your kind words!"
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Monica

July 30, 2023

5  out of  5
rating by Monica
"Amber was great. She’s very professional and very helpful! She was very informed, friendly and kind! I’m very pleased with her service! Thank you for all the information provided and for all your help with my car policy."
We responded:
"Thank you for the 5 star review and for your kind words recognizing Amber's efforts, Monica! We strive to provide you with the customer care that you deserve and are so glad to hear Amber went the extra mile! We appreciate your feedback! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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Christy K

July 27, 2023

5  out of  5
rating by Christy K
"Amber is a fantastic agent, very friendly and super helpful in helping to reduce my premium as well as questions on a pending claim. Thanks!"
We responded:
"We are so glad that Amber was helpful to you, Christy! We are glad she was able to assist you with any of your insurance questions or needs and to provide you with the customer care that you deserve! Thank you for the wonderful review!"
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A. Fryson

July 7, 2023

5  out of  5
rating by A. Fryson
"It was a pleasure working with Ms. Amber. She was very nice and patience."
We responded:
"Ms. Amber strives to go the extra mile to assist you with any of your insurance questions or needs! Thank you so much for the great review and for your kind words! We strive to provide you with the customer care that you deserve and truly appreciate your feedback!"
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Abby Browder

February 8, 2023

5  out of  5
rating by Abby Browder
"Excellent customer service from Blake! I highly recommend using Bryan Schexnayder for all your insurance needs!"
We responded:
"Blake goes the extra mile to provide you with the customer care that you deserve, Abby! We truly appreciate you taking the time to share your experience with our agency and for your kind words recommending our services to others! It is a compliment to our team!"
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Mark Grouchy

February 8, 2023

5  out of  5
rating by Mark Grouchy
"Cameron Lobell is the guy to go to for fast service. Two phone calls saved me $100 per month on auto and signed everything from my phone with DocuSign! Awesome!"
We responded:
"Cameron Lobell strives to provide you with the insurance you need at a value you deserve and great customer care, Mark! Thank you for taking the time to share your experience with our agency and for your kind words. It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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kaylin grouchy

February 8, 2023

5  out of  5
rating by kaylin grouchy
"Great customer service from Cameron! Highly recommend!!"
We responded:
"Thank you for taking the time to share your experience with our agency and for your kind words recommending Cameron! Cameron goes the extra mile to provide you with friendly, professional and thorough customer care, Kaylin! We truly are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
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Donna Tehas

February 5, 2023

4  out of  5
rating by Donna Tehas
"Very helpful staff."
We responded:
"Thank you for the wonderful review and kind words recognizing our team, Donna! We strive to provide you with friendly, professional and thorough care! It is our goal to provide you with 5 star customer care!"
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Sandy Ricks

October 26, 2022

5  out of  5
rating by Sandy Ricks
"Great group of people! Thank you for all you do."
We responded:
"Thanks Sandy! I appreciate you and Andrew trusting us for your insurance needs."
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Nazar Mustapha

September 12, 2022

5  out of  5
rating by Nazar Mustapha
"Amber was very helpful, prompt, and professional in answering my questions and helping me with my cat insurance renewal. Thank you."
We responded:
"Thank you for taking the time to share your experience with our agency and for your kind words recognizing Amber's efforts to provide you with the customer care that you deserve! Your feedback makes our day! It is always our pleasure to be able to assist you with any of your insurance questions or needs and we are so glad that Amber was able to help with your renewal!"
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Suzanne Berthiaume

September 2, 2022

5  out of  5
rating by Suzanne Berthiaume
"Bryan, I want to let you know how pleased I am with the excellent customer service I received from Joe Pecoraro in your office. He is always very helpful. In fact, you and your staff are always very helpful."
We responded:
"Thank you for taking the time to share your experience with our agency and for your kind words recognizing Joe Pecoraro's efforts to provide you with the customer care that you deserve! Your feedback make our day! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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NOLA NOLA

May 13, 2022

5  out of  5
rating by NOLA NOLA
"Great service with sale rep Cameron"
We responded:
"Thank you for the great 5 star review recognizing Cameron's efforts to provide you with the customer care that you deserve! I is always our pleasure to be able to assist you with any of your insuarnce questions or needs!"
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Vanlynn Jenkins

October 1, 2021

5  out of  5
rating by Vanlynn Jenkins
"Mr. Schexnayder is not even my insurance carrier but I am with state Farm he was very helpful, great attitude and very understanding. Thanks!"
We responded:
"We are glad we could assist you with any of your insurance questions or needs, Vanlynn! It was our pleasure! Thank you for taking the time to leave us your 5 star feedback. It makes our day!"
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James Veals

February 3, 2021

5  out of  5
rating by James Veals
"Nice and Friendly Staff, who are dedicated to Serving there Customers needs at a Affordable rate. 5 Stars Bryan Schexnayder"
We responded:
"James, thank you so much for taking the time to share your experience with our office. We truly appreciate the kind words and great feedback and we look forward to being here for you guys for a long time to come!"
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April Hamm (Michaela Parker)

February 1, 2021

5  out of  5
rating by April Hamm (Michaela Parker)
"Very helpful! Always available with a phone call, text, or email when I have questions or need verification. Roadside assistance is excellent, and the app is very convenient. I highly recommend this location for auto and business insurance."
We responded:
"April, thank you so much for the excellent review! We are so glad to hear that you are beyond satisfied with our cooperative team and our unbeatable insurance services. We greatly appreciate your business!"
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Tommy Yun

November 12, 2020

1  out of  5
rating by Tommy Yun
"Needs better quote writers who know how to keep their promise to change information or send requested ID cards and documents - the very least skill, to "remember", needs improvement. Couldn't switch State Farm agents because they choose to "forget" and it has prolonged up to almost a year of being with this poorly trained staff and finally took my business elsewhere where my time and requests are in top priority. My parents speak English but its a bit broken because that wasn't their first language and I knew they would take advantage of them multiple times hearing them conversate with them on speaker phone. Absolutely DO NOT RECOMMEND THIS AGENT AT ALL P.S. Never once has BRYAN SCHEXNAYDER returned my calls to fix any issue and always had to deal with the staff that didn't know what to do but say "call back" or "call customer service" or "i'll leave a message with him so he can call you back""
We responded:
"Tommy, I do remember this situation and my team member clearly miss-understood the change your father asked us to make on his policy. We always try to help our customers in any way that we can. We truly apologize for any inconvenience that was caused."